4.7/5
Google reviews
133 customer reviews
As of 5 September 2026
Read the reviewsAccidents can be stressful. Repairs don’t have to be.
Illustrative generated scene: a customer beside a damaged car, followed by a repairer and key handover beside the repaired car.
Start with what happened
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Why Flow Autobody
Paint & Panel awardee
Digital Excellence Award
View the awardI-CAR Gold Class
Past training recognition
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People who care
A friendly team. Clear updates.
Help at every step.
Customer feedback
In their words.
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Review on Google
Read original reviewGreat team, lovely reception staff and extremely knowledgeable trades!
Review on Google
Read original reviewBest customer service from Leo to the receptionist!! Their communication was amazing throughout the whole process and I honestly would recommend to anyone.
Review on Google
Read original reviewMy boot was playing up and not closing. I drove in and was fixed by Dean, instantly ! Could not recommend more!!
Review on Google
Read original reviewVery good service from the team at Flow Autobody. Easy to book the car in for assessment and repair. Quick turnaround on job once approved.
Here to help
More than
the repair.
Replacement cars
We can help arrange one while yours is repaired.
Eligibility and availability apply.Repair guarantee
Ask our team what’s covered for your repair.
A little clarity
Your questions.
Answered.
Advice from the Flow team.Loads YouTube when you choose. Your circumstances may differ.
Watch on YouTubeCan I choose my repairer?
If you’re claiming through your own policy, your options depend on its terms. Tell us your situation and we’ll discuss the next step.
What if I don’t have comprehensive insurance?
You may still have options for recovering repair costs from the responsible driver. It depends on the circumstances of the accident and the available evidence.
How long will repairs take?
Timing depends on the damage, parts and approvals. We’ll discuss an expected timeframe after assessing your vehicle.
What information do I need?
Start with your claim number, if you have one, and the accident details. We’ll let you know what else is needed.
Can you arrange a replacement car?
We can help arrange one while yours is repaired. Eligibility, availability and any costs depend on your circumstances and the agreement.