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Our Repair Process

We firmly believe in the power of the process. Like a well-oiled machine, Flow's Repair Process has proven time and time again to be one that works consistently and exceptionally.

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The Flow Repair Process

O1

Pre-Check

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

After you’ve dropped off your vehicle, we’ll do a pre-repair inspection. A job sheet outlining all the needed repair work will then be created relayed to our technicians.

O2

Strip

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

Our experienced technicians will then strip, catalogue and store all the parts of the vehicle to allow for repairs. The technicians then align and repair the vehicle using OEM approved repair methods.

O3

Job Update

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

O6

Paint

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

The vehicle is then colour matched using advanced matching systems and is painted using leading-edge paints by Octoral.

O5

Prime + Prep for Paint

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

Our highly trained painters will then prepare the surface to be refinished by sanding down any imperfections using high quality 3M consumables.

04

Repair

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

Our painters will then mask up and prime the repairs on your vehicle. The repairs are then carried out at this stage.

O7

Refit

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

O8

Detail + Post-Repair Check

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

Your vehicle is then checked for any imperfections in the paint and detailed and cleaned before its final check for quality assurance.

09

Vehicle Hand Over

When the vehicle is completely stripped and all the damage is accounted for, you will receive an update regarding the completion date of the repair.

A notification will be sent to you once your car is ready for pickup. Your vehicle with be waiting for you all good as new!

Our master technicians then carefully and methodically reassemble the vehicle back to its pre-accident state.